Step 01
Post-Delivery Smart Trigger
The instant a white-glove delivery is marked complete in your POS, our system schedules a personalized SMS 2 hours later. This captures review requests when the buyer is most excited about their new sofa or dining set.
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Step 02
Smart Review Gate Shield
Delighted buyers giving 4-5 stars are directed straight to your official Google Business Profile. Unsatisfied customers giving 1-3 stars are privately routed to an internal manager form, protecting your public rating.
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Step 03
Automated Missed Call & Payment Follow-up
When floor staff miss a customer call during busy hours, the system auto-texts the caller instantly. Staff can also text payment links directly to buyers to close custom order deposits in seconds.
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